Get in touch.

For anything about a brief, an application, a delivered file or your account, email support@ucreator.in. We aim to respond within 1 business day.

If your question is about a specific brief, include the brief reference (found in the URL of the brief page) so we can look it up without a round trip.

Follow our official accounts for product news and creator opportunities.

For anything about funding a brief, a payout that has not arrived, or a refund, email billing@ucreator.in. The Refund & Cancellation Policy sets out what happens in each case, and Pricing explains the commission in full.

To access, correct, export or erase your data, email privacy@ucreator.in. This includes disconnecting a linked Instagram account and deleting the data we received from it. See the Privacy Policy for what we hold and why.

To report a security vulnerability, email security@ucreator.in rather than raising it publicly, and give us a reasonable window to fix it.

Appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 together with the rules made under it:

grievance@ucreator.in

Full officer details will be published before paid services open.

We acknowledge every grievance within 48 hours and resolve it within 30 days of receipt. If you are not satisfied with the outcome, you may escalate to the National Consumer Helpline on 1915 or to the consumer forum with jurisdiction over you.

Verified operator and registered-office details will be published here before paid services open.

U Creator serves brands and creators in India, the United States, the United Kingdom, Canada and Australia. Amounts are shown in the currency of the country on your account, and we do not convert between currencies. We do not currently serve other countries.